H. M. Bamford : Telephone Staff : 7/7
Information accuracy : 6/7
Standard of Workmanship : 7/7
Chief seen as a sign of Quality: 6/7
Pay price quoted : YES
Comments. We have been trying to get our boiler fixed
since Nov 2006. Several heating firms have made appointments
then failed to turn up. One changed 3 things on the boiler
and it still did not work properly. We now realise he was
probably conning us. The A+R engineer was thorough. He phoned
to say he was on his way and got the boiler working. Thanks
very much. We will definitely recommend A+R to anyone who
has heating problems.
Colin Dickinson : Telephone Staff : 6/7
Information accuracy : 6/7
Standard of workmanship : 7/7
Chief as a sign of Quality :6/7
Pay price quoted : YES
Comments. Very happy with the service provided. You
arrived when you said you would, unlike other firms we have
dealt with. We would be happy to recommend you to others.
Sandra Carr Telephone Staff : Very Helpful 6/7
Information Accuracy : Very Accurate 6/7
Quality of Workmanship : Very good quality 5/7
Chief as a sign of Quality : Excellent 6/7
Pay Price Quoted : Yes
Comments : The engineer rang me before coming to
see me to get a better idea as to the fault so he would
be prepared for the job. He was careful and friendly, put
me right at ease.
Peter Jackson Telephone Staff : Excellent 7/7
Information Accuracy : Excellent 7/7
Quality of Workmanship : Excellent 7/7
Chief as a sign of Quality : Excellent 7/7
Pay Price Quoted : Yes
Comments : We have used A+R for a number of years
now and are very happy with the service they provide us
with.
Claire MapleyTelephone Staff : Very Good 6/7
Information Accuracy : Very Good 6/7
Quality of Workmanship : Very Good 6/7
Chief as a sign of Quality : Unsure
Pay Price Quoted : Yes
Comments : I was due to go away on holiday when my
boiler broke down. I was really impressed with the speed
and efficiency of your company and the engineer. This was
really helpful and I would certainly recommend you to friends
and family.
Edmund Wray Telephone Staff : Excellent 7/7
Information Accuracy : Excellent 7/7
Quality of Workmanship : Excellent 7/7
Chief as a sign of Quality : Excellent 7/7
Pay Price Quoted : Yes
Comments : Only downside was the fact that your engineer
was 45 mins late. Other than that I cannot fault your service
at all. Thought you were wonderful. 9.
N. Georgion Telephone Staff : Excellent 7/7
Information Accuracy : N/A
Quality of Workmanship : Excellent 7/7
Chief as a sign of Quality : Excellent 7/7
Pay Price Quoted : Yes
Comments : Quickly put our minds at rest with assured
and professional manner.
.Edmund Wray Telephone Staff : Good 5/7
Information Accuracy : Good 5/7
Quality of Workmanship : Very Good 6/7
Chief as a sign of Quality : Unsure
Pay Price Quoted : Yes
Comments : Thought service was good and engineers were polite
and professional.
Sandra Carr Telephone Staff were extremely helpful
and courteous 6/7
All information provided as per advert 6/7
Customer was very satisfied by the standard of work carried
out 5/7
Customer has heard of Chief and rates them 6/7
Customer paid the price she was quoted.
Comments:- The engineer rang before visiting to get
a better idea of the problem so he was prepared for the
job he faced. Hew was careful and friendly, putting me at
ease. I found him to be very professional and not over expensive
Jane Larter Telephone Staff : Extremely helpful,
7/7
Information Accuracy : Ravenheat recommendation
Quality of Workmanship : Very happy with quality
of workmanship 6/7
Chief as a sign of Quality : Not sure 4/7
Pay Price Quoted : Yes
Comments : After a history of problems with the boiler
which baffled other engineers, therefore leaving me with
no hot water or heating, it was a great relief to find somebody
that came in and sorted it out with no fuss. The price was
very reasonable and the quality of workmanship was second
to none. I would certainly recommend you to manyother people.
Peter Ray Telephone Staff : Very Helpful 6/7
Information Accuracy : Very Accurate 5/7
Quality of Workmanship : Excellent Quality 7/7
Chief as a sign of Quality : Unsure
Pay Price Quoted : Yes
Comments : I found your service very good. The engineer
who came out was faultless. He was efficient, very tidy
with his tools etc, very polite but approachable. I will
certainly recommend your service to others.
Elaine Foster Telephone Staff : Extremely helpful
7/7
Information Accuracy : Very Accurate 6/7
Quality of Workmanship : Excellent quality 7/7
Chief as a sign of Quality : Unsure
Pay Price Quoted : N/A
Comments : Excellent service as always.
M. Hough Telephone Staff : Extremely Helpful 7/7
Information Accuracy : Very Accurate 5/7
Quality of Workmanship : Quite Satisfactory 4/7
Chief as a sign of Quality : Unsure
Pay Price Quoted : Yes
Comments : The first engineer, Tony, was excellent.
Others, however, I have not been nearly as satisfied with
their workmanship.
Sandra Carr Telephone Staff were extremely helpful
and courteous 6/7
All information provided as per advert 6/7
Customer was very satisfied by the standard of work carried
out 5/7
Customer has heard of Chief and rates them 6/7
Customer paid the price she was quoted.
Comments:- The engineer rang before visiting to get
a better idea of the problem so he was prepared for the
job he faced. Hew was careful and friendly, putting me at
ease. I found him to be very professional and not over expensive
S. Pennington Telephone Staff were extremely helpful
and courteous 6/7
Information provided was good 4/7
Very satisfied with standard of work carried out 6/7
Heard of Chief before 5/7
Paid price quoted.
Comments:- We have been very pleased with the work
carried out by your staff and have no problems regarding
recommending you to our friends and relatives.
K. Holmes Telephone Staff were extremely helpful
and courteous 7/7
Information provided was good 7/7
Very satisfied with standard of work carried out 7/7
Not heard of Chief before
Paid price quoted.
Comments:- Excellent service and would strongly recommend
our company to others.
F. Murgatroyd Telephone Staff were extremely helpful
and courteous 7/7
Information provided was good 7/7
Very satisfied with standard of work carried out 6/7
Not heard of Chief before
Paid price quoted.
Comments:- I am a contract customer but was most
satisfied with the excellent service and quality of work
provided by your company last year and also this year for
my service.
H. Chow Telephone Staff were extremely helpful and
courteous 7/7
Information provided was good 7/7
Very satisfied with standard of work carried out 7/7
Not heard of Chief before
Paid price quoted.
Comments:- Excellent service and would strongly recommend
our company to others. Keep up the good work!
Ellen Johnson:- Telephone staff were extremely helpful,
7/7
All information required as advertised in Yellow Pages was
excellent, 7/7
Standard of workmanship carried out was excellent, 7/7
Paid the price quoted for the job, YES
Comments:- A+R provided an excellent service and
were extremely helpful.
Mrs W. Gardener:- Telephone staff were very helpful,
6/7
All information required as advertised in Yellow Pages was
very good, 5/7
Standard of workmanship carried out was good, 4/7
Paid the price quoted for the job, YES
Comments:- A+R were easy to contact and have provided
a reliable service. I much prefer them to British Gas
Mr NA Harratt
Further to the work carried out by your company A&R
Central Heating Experts, to install a complete gas central
heating system, we make the following comments.
1: All the work was completed in the Timescale
2: All the work was carried out professionally
3: On completion of the work a full explanation was given
on the operation of the installation.
Finally we would have no hesitation in recommending this
company to anyone having a similar installation .
Mr J L Gidding
Very pleased, with the installation. The original engineer
was knowledgeable mentioned things {e.g. Shower Cartridge}
not touched on by Brit Gas - also quoted. His solution
to the conservatory problem was simple and less costly than
BG, suggestion. John and Steve were two very nice men- professional
and polite. Came back to the home quickly when we rang on
Friday {about Pressure}.
Mr David McNair
We were very impressed by all aspect of the work and of
the friendliness of the experts. We will be happy to recommend
you employ to our friends who require Central Heating
Margaret Flower
We found your service excellent and speedy, next day service,
was told Engineer would be there between 1 and 5, he arrived
at 1.05, a very
helpful and courteous engineer,carried the necessary part,
so my system was
up and working in no tinme at all. Will be in touch when
we require an annual service.
Mr Foley
We will recommend central heating experts, as they provided
us with professional,friendly and helpful service to any
future customer to wish so.
All the best
Richard Clark
Tony Morgan was very helpful, and has quickly sorted out
a few
teething problems. You were recommended to us, which influenced
the decision to contract with A
and R. I will certainly recommend you if the opportunity
arises. Overall, I am very pleased with you and thanks for
the work done.
Keith Halliwel
Dear Tony, thank you for a very efficient service, also
might I say what a very exceptional and obliging work team
you have Ben and Tom they really did work extremely hard.
Thank you very much!
Simon Wharton
The Boiler is now in place and all seems fine and dandy.
I've got to say that Dave is an absolute credit to the company.
He represents you superbly, does a great job and is a decent
bloke. Give him some beer tokens!
Mrs J Campbell
We have used A+R Central Heating Experts over the past 4
years. We have just had our boiler fitted and we are very
pleased with the job.
Mr Jefferies
Very professional, Very Accommodating found them in the
yellow pages among the rest and didn't know anything about
them but they turned out to be a real find
Jane Howitt
I\'m absolutely delighted with A&R! Quick to respond --
helpful and knowledgable -- and your engineers were great
to have around. Even nosey cats getting in the way didn\'t
faze them. And they left everything spick and span. So,
thank you all, very much!
Mrs Poulson
I was very impressed by the prompt and efficient service
by both the office and engineers.
Dave Fenton
Dave, Ben, and the other two guys who came out at the later
stages were all good guys, friendly and professional. They
were a pleasure to have around. They carried out excellent
work and were a good company.
Zoe Gibsont
We can't thank you enough especially for your willingness
to come out to Stoke, when local firms couldn't or
wouldn't. What a great felling to finally have hot
water again after 2 weeks! Special Thanks to Dave &
Ben who were brilliant, efficient and friendly, also Donna
& Tony.
Mrs. S. Pennington
I write to you just to express my thanks for the repair
of our combi boiler knowing that it is nearly fourteen years
old the workmanship of your heating engineer. I cannot praise
enough.
Mr Pawson
All the workman were very friendly and got on with the
Job. They came on time and did a good standard of work,
and worked tidy.
Mrs Scofield : Just a note to thank all
A & R Central Heating Team. From Donna in the office to
all the installation team especially Dave, everyone gave
a very professional service Yours Warmly! Mr & Mrs P Scofield
Mr Jennings I found the receptionist polite
and genuine. Both engineers were helpful and skilful, I
felt I was in safe hands due to the whole service was efficient
and professional.
Miss J P Newton
I would ilke to take this opportunity to express my satisfaction
in the way the job was carried out by Ben and Tommy, and
also for the way your office staff kept me informed both
on Friday 7th Dec 05 and on December 14th 04 when the work
should have originally been done. All this has restored
my faith in human nature after bad experiences with a plumber
in the past. I shall certainly be recommending your company
to other people.
Thank You. Yours faithfully
Jennifer P Newton
Ann & Keith Hilton
Tony,
Just a quick e-mail to says how impressed we have been with
the service you have provided. I have had a shave this week
in proper hot water for the first time since we moved in.
How Dave managed to do the whole job in 2 days on his own
I don't know but we are very grateful that he did. Our floorboards
are now in a better state than before he started. Incidentally,
he left his sweatshirt here on Tuesday. If he's passing
he might want to collect it or, if it's easier I can take
it to work in Manchester and he can collect it from there.
Thanks
Ann & Keith Hilton
Mrs Cooper
Dave and Ben carried out the installation of our combination
condensing boiler in a tidy and professional manner with
minimum disruption. Donna was very helpful with queries.
Ann Brown
We have been very pleased with the service, the people who
we have been in contract with, and the standards and professionalism
of the company. We would certainly recommend your company
to our friends.
Mr Williams
The men who removed the old unit and replaced with a new
Worcester 30HE unit worked with speed and efficiency during
the whole time were on site and were a great credit to A
& R. I have no hesitation in recommending this company and
their employees to anyone who requires similar work.
Dee Gilmore-Stewart
You really can\'t do any better than getting everything
right, from initial enquiry through to completion. We\'ve
got the right system, on budget and ahead of schedule, installed
with skill and efficiency. It\'s been a pleasure to deal
with a company that takes such pride in getting the job
done properly, with friendly courtesy and great communications.
A & R must truly be the shape of things to come in the home
improvement industry. Thanks to all concerned
Mrs Henson
I was extremely impressed by the quick response to our request
for new central heating. Tony was very helpful, gave great
advice and obviously had great knowledge and experience.
The office staff were always helpfull and friendly and knew
my name and voice straight away. The job was done within
3 weeks from initial survey to supply and fit. Dave and
Ben the fitters/engineers were fantastic-totally professional
and took care in their work, and kept the mess down to an
absolute minimum. I definitely recommend them for a pay
rise. Overall I am extremely happy and at last my house
is warm and damp free. Thank you so much.
Mrs Lee
Comments: All staff have been helpful, whenever I've phoned
and done there upmost to get things sorted out in the earliest
time possible.
Mrs Rose
Comments: Excellent service and advice, I can strongly recommend
this company to anyone wanting to upgrade their boiler
Mr Smith
Comments: Very satisfied in every way
Ms Lawrence
Comments: Pay rise for staff, knowledge excellent, efficiency
& manners exceed any I've encountered with other companies
Mrs Fielding
Comments: Can't improve on perfection
W J Spencer
Comments: Both my wife and myself are very satisfied with
the service provided, Tony your technical surveyor was very
professional and we found Dave and partner to be clean workers,
helpful and very good ambassadors for your company. Would
recommend your company to my friends and family
Mr Woods
Comments: Dave and Ben completed a standard boiler to combi
system cleanly and quickly I was very pleased with their
work, I would recommend A&R to all my friends
Mr Paxton
Comments: Boiler replacement carried out with a high degree
of professionalism by Dave & Tony very helpful instruction
on controls/operation of the new boiler. Would be happy
to recommend A&R to any of my friends
Mr Mc Murtrie
Comments: I cannot fault your engineers, they have been
extremely competent, friendly and thoughtful the work has
been carried out professionally and cleanly, My wife and
I are very pleased at the way that Dave went about his work
Mrs Waddicorr
Comments: I was very impressed with the speed at which you
came out to see me and then subsequently replaced my boiler.
Your engineers were friendly and helpfulyou're your aftercare
service was also impressive you responded to a further problem
equally quickly I would definitely recommend you.
Mr Thomas
Comments: I am over the moon with the service and the work
undertaken by your engineers and staff in the office, I
am delighted with the work no complaints at all.
Mr Green
Comments: Excellent price installation was speedy and the
installer was courteous, diligent and helpful at all times
Mr Brown
Comments: Very pleased with the completed installation from
standard boiler to combi system. Dave and Ben were very
conscientious in their work and nothing was too much trouble.
Very professional job - thanks again
Mr Smith
Comments The engineers came when they said and work was
completed within the agreed time scale with minimum disruption
that's all you can ask for
Mrs Rose
Comments: I am delighted by the new boiler. The work was
sufficient and the cost was lower than 2 other companies.
I had one minor concern which was dealt with promptly I
recommend A&R to new customers