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This brief questionnaire is designed to help us meet our goal of total customer care and satisfaction.
We thank you for your co-operation
For each question please click the drop down boxes; i.e. YES[ ] NO[ ] NOT SURE[ ]
Then under each question please give us a 'score' between 1 and 7.
(1 being for the lowest and 7 the highest)
Now please complete the questions giving honest answers. |
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1. Were our telephone reception staff courteous & helpful? |
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How would you score us on this question? |
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2. Have we given you all the information you required from our web site? |
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How would you score us on this question? |
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3. Did you find our technical information? |
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How would you score us on this question? |
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4. Have you been satisfied with the standard of workmanship carried out? |
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How would you score us on this question? |
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5. Were our engineer/s professional, friendly & helpful? |
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How would you score us on this question? |
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A & R have many hundreds of satisfied customers. We sincerely hope that you will be another. We also strongly believe that recommendation is the best form of advertising; therefore we ask all our customers , providing of course you are happy to do so , to be so kind as to provide a written testimonial as to your experience in dealing with our company.
This may be as brief or as detailed as you wish. (please use the box below) |
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